Information We May Collect
Depending on how you interact with MTEDWellness, we may collect information such as your name, email address, phone number, appointment information, service selections, wellness goals, responses to wellness assessments or check-ins, communications you send to us, and information necessary to provide requested services.
Our website may also collect limited technical information, such as website usage or analytics data, depending on the tools enabled on the site.
Wellness Information
MTEDWellness is designed to collect only information reasonably necessary to provide wellness coaching and education.
Please do not submit medical records, detailed medication lists, Social Security numbers, insurance information, or other unnecessary sensitive information through general website forms, email, or text messages.
If information related to your health becomes relevant to a wellness goal, we may encourage you to consult an appropriate healthcare professional.
How We Use Information
We may use information to provide and manage wellness services, process appointments, communicate with you, respond to inquiries, send requested resources or follow-up materials, improve MTEDWellness services and content, maintain appropriate business records, and comply with applicable legal obligations.
We do not sell your personal information.
Email and Marketing
If you choose to subscribe to MTEDWellness emails or other marketing communications, your contact information may be used to send wellness education, articles, recipes, videos, business updates, and information about services.
You may unsubscribe from marketing communications at any time.
Booking or receiving a service does not automatically require you to subscribe to marketing communications.
Payments
Payments may be processed through a third-party payment processor. MTEDWellness does not need to directly store complete payment-card information when payment is handled by that provider.
The payment provider's own privacy and security practices may also apply.
Third-Party Services
MTEDWellness may use third-party services for functions such as website hosting, scheduling, forms, payments, analytics, email communications, or video content.
Information you provide through those services may also be subject to the provider's privacy policy and terms.
Referrals and Latched on Hope & Wellness
MTEDWellness may recommend another professional or organization when a client's needs fall outside the scope of MTEDWellness.
Pregnancy, childbirth, postpartum, lactation, childbirth education, doula, and other dedicated perinatal services may be referred to Latched on Hope & Wellness.
MTEDWellness will not automatically transfer your personal information to Latched on Hope & Wellness simply because a referral is recommended. You may choose whether to contact or engage with the referred service.
Testimonials
Providing feedback does not automatically give MTEDWellness permission to publish it.
MTEDWellness will request separate permission before using an identifiable client testimonial for marketing or promotional purposes.
Information Security
MTEDWellness takes reasonable steps to protect personal information from unauthorized access, use, or disclosure. However, no website, email system, electronic transmission, or online storage system can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, maintain appropriate business records, meet legal obligations, resolve disputes, or protect legitimate business interests.
Information that is no longer reasonably necessary may be deleted or securely disposed of when appropriate.
Your Choices
You may contact MTEDWellness to ask questions about your personal information, request corrections to information you have provided, or request deletion of information when applicable and legally permitted.
Children's Privacy
MTEDWellness's general wellness coaching services and website are not intended to independently collect personal information from children without appropriate parent or guardian involvement and consent.
Changes to This Policy
MTEDWellness may update this Privacy Policy as services, technology, or legal requirements change. The most current version will be posted on the website with an updated revision date.
Contact
Questions about this Privacy Policy can be directed to: [email protected]
MTEDWellness — Serving Philadelphia and surrounding communities, with virtual services available in many areas.